Front Of House Staff Job Description and Its FAQ


In the restaurant, the front of house staff becomes an important agent with some essential jobs. Based on the front of the house staff job description, an individual in this position will receive, welcome, and relay the request from the clients. A front of house staff itself including some employees in different positions, such as waiters, hosts, and others.

Front Of House Staff Job Description Template

Although it is simple, front of house staff has an important task and it will influence the service of the restaurant. That is why the management always tries to find the talented and experienced front of house staff. Yes, with the talented agent, the responsibility for receiving guests can be handled well.

For the recruitment process, using the template of a front of house staff job description can be a key. Yes, this document is interesting because it shows the basic information to be known by the candidate, such as the requirements and other requisites.

Then, a template of the front of house staff job description is also helpful. For the recruiter, you do not need to make the recruitment document from a blank paper. All you need to do is editing and personalizing the information inside it.

Front Of House Staff Responsibilities

Welcoming the guests becomes the main duty and responsibility of the front of house staff. However, an agent in this position still has other responsibilities to handle, such as:

  • Receiving and confirming telephonic, walk-in, and online reservations
  • Directing early arrivals to the bar as they wait for the available tables
  • Ushering diners to the tables and providing the menus for the customers
  • Accepting and informing the relevant staff about the beverages and foods requests
  • Mixing and pouring beverages as it is needed
  • Transporting the orders of foods from the kitchen to the specific tables
  • Clearing the silverware, glassware, and other stuff from each table
  • Providing guests with the checks after the meal arrived
  • Clearing and reporting breakages

Front Of House Staff Requirements

To handle all the mentioned responsibilities, a candidate of the front of house staff should be familiar with the needed requirements. The requirements become the standard to qualify the talented front of house staff.

Some requirements to be considered by a candidate are:

  • High school diploma or equivalent fields
  • Proven experiences in the specific position
  • Wearing and maintaining the detailed prescribed uniform
  • Willingness to perform kinds of additional duties to help other staff
  • Available and flexible to work at weekends, holidays, and evenings
  • Physically fit
  • Great interpersonal skills
  • Ability to work with the team
  • Good communication skills both verbal and written

Front Of House Staff FAQ

What are the main duties of the front of house staff?

Welcoming the customers becomes the main duty of the front of house staff. However, they also need to make sure that the customers get the best service and they will be pleased to enjoy their meals.

Can I edit the posted front of house staff job description here?

Of course, you can. All samples of the front of house staff job description here are editable. Besides, you are also free to download the samples. Download it and then edit using Microsoft Word.


Similar Posts:

Related Posts

Leave a Reply